Art der Publikation: Beitrag in Sammelwerk

Service delivery principles: deriving principles using a role-playing game

Autor(en):

Bajnath, Satiesh; Janssen, Marijn; Bharosa, Nitesh; Both, Christian; Klievink, Bram; Overbeek, Sietse; van Veenstra, Anne-Fleur

Herausgeber:

O’Donnell, David

Titel des Sammelbands:

Proceedings of the 10th European Conference on e-Government, Limerick, Ireland, June 17 - 18, 2010

Seiten:

36-43

Verlag:

Academic Publishing, Reading, United Kingdom, EU

Veröffentlichung:

2010

Zitation:

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