IT controlling, IT performance management

For historical reasons, the term "IT controlling" is nowadays no longer commonly in use in the English-speaking world, although its origins can be traced back to the "comptroller" and the "controllership" in the U.S. and elsewhere. The controllership function has apparently been absorbed in the management accounting discipline, whereas the IS discipline has yet to develop a commonly agreed upon substitute. In IS, we find terms such as "IT performance measurement", "business value of IT", "IT productivity", "business/IT alignment" used to substitute for IT controlling in the English-speaking world. However, each of those terms covers only some aspects of the IT controlling discipline and, hence, is not a suitable synonym. Unfortunately, the more recently popular term "IT performance management" also does not work as a synonym for IT controlling, because it remains largely unclear what it means. Taking the perspective of the book by Wiggers et al. "IT performance management", the two terms seem very similar at first sight. However, on closer inspection, the conception by Wiggers et al. still does not cover the breadth and depth of approaches in the IT controlling literature. In summary, IT controlling at present is a specialty of the mainly German literature on the topic and not easily translated into English. Very briefly, IT controlling is a (sub-)discipline of Wirtschaftsinformatik research concerned with providing sound methods of (information) management to determine, possibly measure, and evaluate the (quantifiable and non-quantifiable) effects of IT/IS on corporate performance.

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Dr. , (geb. Lange)

Position:
Former Senior Academic Staff

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Publications

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  • Heise, David: Überlegungen zu einem Empfängergerichtete(re)n IT-Kostenmanagement als Bestandteil eines integrativen IT-Controllings. In: Controlling (2014), No 2, p. 116-123. Details Citation
  • Strecker, Stefan; Frank, Ulrich; Heise, David; Kattenstroth, Heiko: MetricM: A modeling method in support of the reflective design and use of performance measurement systems. In: Information Systems and e-Business Management, Vol10 (2012), No 2, p. 241-276. doi:10.1007/s10257-011-0172-6 Details Full textCitation
  • Strecker, Stefan; Heise, David; Frank, Ulrich: Prolegomena of a modelling method in support of audit risk assessment: Outline of a domain-specific modelling language for internal controls and internal control systems. In: Enterprise Modelling and Information Systems Architectures: An International Journal, Vol6 (2011), No 3, p. 5-24. doi:10.18417/emisa.6.3.1 Details Citation
  • Strecker, Stefan; Heise, David; Frank, Ulrich: RiskM: A multi-perspective modeling method for IT risk assessment. In: Information Systems Frontiers, Vol13 (2011), No 4, p. 595-611. doi:10.1007/s10796-010-9235-3 Details Full textCitation
  • Heise, David: Potentiale der Unternehmensmodellierung für das IT-Kostenmanagement. In: Fähnrich, Klaus-Peter; Franczyk, Bogdan (Ed.): Service Science – Proceedings der Informatik 2010. GI, Bonn, 2010, p. 633-639. Details Full textCitation
  • Strecker, Stefan; Heise, David; Frank, Ulrich: Toward modeling constructs for audit risk assessment: Reflections on internal controls modeling. In: Esswein, Werner; Turowski, Klaus; Juhrisch, Martin (Ed.): Modellierung betrieblicher Informationssysteme (MobIS 2010) : Modellgestütztes Management, 15.-17. September 2010, Dresden. GI, 2010, p. 131-148. Details Full textCitation
  • Heise, David: A Method for IS Cost Management – An Enterprise Modeling Approach. In: Doctoral Consortium der DESRIST. 2010. Details Full textCitation
  • Barth, Manfred; Gadatsch, Andreas; Kütz, Martin; Rüding, Otto; Schauer, Hanno; Strecker, Stefan: IT-Controller/in: Leitbild und Erläuterungen - Empfehlung der Gesellschaft für Informatik e.V. (GI) [42]. 2009. Details Full textCitation
  • Frank, Ulrich; Heise, David; Kattenstroth, Heiko: Use of a Domain Specific Modeling Language for Realizing Versatile Dashboards. In: Tolvanen, Juha-Pekka; Rossi, Matti; Gray, J.; Sprinkle, J. (Ed.): Proceedings of the 9th OOPSLA workshop on domain-specific modeling (DSM). Helsinki Business School, Helsinki, 2009. doi:10.1145/1639950.1639975 Details Full textCitation
  • Strecker, Stefan: Wertorientierung des Informationsmanagements. In: HMD : Praxis der Wirtschaftsinformatik (2009), No 269, p. 27-33. Details Citation
  • Strecker, Stefan; Kargl, Herbert: Integration Deficits of IT Controlling: Historical Background, Analysis of Integration Potentials and Method Integration. In: Business and Information Systems Engineering, Vol1 (2009), No 3. Details Citation
  • Strecker, Stefan; Kargl, Herbert: Integrationsdefizite des IT-Controllings: Historischer Hintergrund, Analyse von Integrationspotenzialen und Methodenintegration. In: Wirtschaftsinformatik, Vol51 (2009), No 3, p. 238-248. Details Citation
  • Barth, Manfred; Gadatsch, Andreas; Kütz, Martin; Rüding, Otto; Schauer, Hanno; Strecker, Stefan: Leitbild IT-Controller/-in : Beitrag der Fachgruppe IT-Controlling der Gesellschaft für Informatik e. V - ICB Research Report. 32. Essen, 2009. doi:10.17185/duepublico/47095PDF Details Full textCitation
  • Frank, Ulrich; Heise, David; Kattenstroth, Heiko; Schauer, Hanno: Designing and Utilising Business Indicator Systems within Enterprise Models – Outline of a Method. In: Loos, Peter; Nüttgens, Markus; Turowski, Klaus; Werth, Dirk (Ed.): Modellierung betrieblicher Informationssysteme (MobIS 2008). GI, Bonn, 2008, p. 89-105. Details Full textCitation
  • Strecker, Stefan: IT-Controlling (IV-Controlling, IS-Controlling). In: Kurbel, Karl; Becker, Jörg; Gronau, Norbert; Sinz, Elmar; Suhl, Leena (Ed.): Enzyklopädie der Wirtschaftsinformatik : Online-Lexikon. Oldenbourg, München, 2008. Details Full textCitation
  • Strecker, Stefan: IT-Performance-Management: Zum gegenwärtigen Stand der Diskussion. In: Controlling, Vol20 (2008), No 10, p. 513-518. Details Citation
  • Heise, David; Strecker, Stefan; Frank, Ulrich; Jung, Jürgen: Erweiterung einer Unternehmensmodellierungsmethode zur Unterstützung des IT-Controllings. In: Bichler, M.; Hess, Thomas; Krcmar, Helmut; Lechner, Ulrike; Matthes, Florian; Picot, Arnold; Speitkamp, Benjamin; Wolf, Petra (Ed.): Multikonferenz Wirtschaftsinformatik 2008. GITO, Berlin, 2008, p. 1017-1028. Details Full textCitation
  • Schauer, Hanno; Pfeifer, Martin: Process-oriented Performance Measurement (PPM) - Eine Modellierungsmethode für das Wissenscontrolling. In: Gronau, Norbert (Ed.): Proceedings of WM 2007 - 4. Konferenz Professionelles Wissensmanagement - Erfahrungen und Visionen. 2007. Details Citation
  • Schauer, Hanno: Vergleichende Buchbesprechung IT-Controlling. In: Wirtschaftsinformatik, Vol48 (2006), No 3, p. 212-218. Details Citation
  • Schauer, Hanno; Pfeifer, Martin: Prozessorientiertes Performance Measurement: Ein Vorgehensmodell für die Praxis. In: Nissen, V.; Schneider, H. (Ed.): Prozessorientiertes Corporate Performance Measurement: Methoden, Konzepte, Anwendungen. Ilmenau, 2006 (Tagungsband zur Veranstaltung "Prozessorientiertes Corporate Performance Measurement", 23. Juni 2006, Ilmenau). 2006. Details Citation
  • Kirchner, Lutz: Cost Oriented Modelling of IT-Landscapes: Generic Language Concepts of a Domain Specific Language. In: Diesel, Jörg; Frank, Ulrich (Hrsg) (Ed.): Proceedings of the Workshop on Enterprise Modelling and Information Systems Architectures (EMISA '05). 2005, p. 166-179. Citation
  • Wolff, Frank; Frank, Ulrich: A Multiperspective Framework for Evaluating Conceptual Models in Organisational Change. In: Bartmann, Dieter; Rrajola, Frederico; Kallinikos, Jannis; Avison, David; Winter, Robert; Ein-Dor, Philip; Becker, Jörg; Bodendorf, Freimut; Weinhardt, Christof (Ed.): ECIS 2005 - 13th European Conference on Information Systems: Information Systems in a Rapidly Changing Economy. Association for Information Systems, 2005, p. 1-12. Details Full textCitation
  • Wolff, Frank: Long-term controlling of software reuse. In: Information and Software Technology, Vol34 (1992), No 3, p. 178-184. Details Citation