Type of Publication: Article in Journal

A standard language for service delivery: enabling understanding among stakeholders

Author(s):

Overbeek, Sietse; Janssen, Marijn; van Bommel, Patrick

Title of Journal:

Computer Standards & Interfaces

Volume (Publication Date):

34 (2012)

Number of Issue:

4

pages:

355-366

Link to complete version:

http://dx.doi.org/10.1016/j.csi.2011.12.006

Citation:

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